Privacy Policy

Our Commitment

Seismic Source Company respects the privacy of customers, prospective customers, representatives, partners, and website visitors. This policy explains what information may be collected through seismicsource.com, how we use it, and how you can contact us about your information.

Information You Submit to Us

When you request a quote, contact our staff, call our office, or email Seismic Source, we may collect the information you choose to provide.

• Company name, contact name, email address, and phone number.
• Quote request type and product interests, including DAQLink, Force 3, Force X, source control, geophones, spread cables, radios, connectors, and accessories.
• Project details, technical requirements, quantities, support needs, and additional notes submitted through the quote form.
• Information included in direct emails, phone calls, service requests, or support conversations.

Technical and Usage Information

Our hosting environment may process basic technical information needed to deliver pages securely and reliably. This can include IP address, browser type, device information, requested pages, timestamps, and error or security logs.

Business Purposes

• Respond to quote requests, product questions, sales inquiries, and technical support needs.
• Prepare pricing, equipment recommendations, service responses, and follow-up communications.
• Route inquiries to the appropriate Seismic Source staff member, representative, or service partner.
• Maintain, secure, troubleshoot, and improve the website and its features.
• Keep business records related to customer communications, sales, service, and compliance obligations.

When Information May Be Shared

We do not sell personal information submitted through this website. We may share information when needed to respond to your request or operate our business.

• With Seismic Source employees involved in sales, support, engineering, service, accounting, or administration.
• With authorized representatives, distributors, or service partners when they are better positioned to assist in your region.
• With technology providers that help host, operate, secure, or support the website and communications systems.
• When required by law or necessary to protect our rights, users, business, or systems.

Maps, Calendar, Social Links, and Other Sites

Some pages link to or display content from third-party services. The contact page includes a Google Maps embed, the events page uses Google Calendar event data, and the site links to external social media pages such as Facebook, LinkedIn, and YouTube.

These services may process information according to their own privacy policies when you interact with them, open embedded content, or leave our website.

Cookies and Tracking

The public pages of this website are designed primarily to provide product information, downloads, search, event information, contact information, and quote requests. We do not use the quote form to collect payment card information.

Third-party services embedded or linked from the site may use cookies or similar technologies under their own policies. Your browser settings may allow you to block, delete, or manage cookies.

How We Protect and Keep Information

We use reasonable administrative, technical, and organizational measures to protect information submitted through the website. No website, email system, or internet transmission can be guaranteed to be completely secure.

We keep information for as long as reasonably needed to respond to inquiries, maintain business records, provide support, meet legal obligations, resolve disputes, and protect our business.

Access, Updates, and Requests

You may contact us to ask about information you previously submitted, request corrections, or ask that we stop using your information for follow-up communications where applicable.

Contact Seismic Source Company